Diamond X1 Ear Tips
- FDA-registered OTC hearing aids
- App-controlled, customizable adjustments
- Long-Lasting Battery Design for all day use
- Designed for Mild-to-moderate hearing loss
APP Adjustment
DownloadCustomizable Settings
The Cearvol app offers a user-friendly interface for personalized settings. You can adjust volume, program modes, and customizable settings according to your preferences, providing a tailored and comfortable listening experience..
Hearing Test
At the bottom of the home page you will see icons for: Control, Hearing Test, and My Profile. Choose the Hearing Test option to take a hearing test with your hearing aids - you’ll want to situate yourself in a quiet area. The app will automatically detect the base noise level of your surroundings and let you know if the level is too high, you may first need to give the app permission to access your microphone, which can be done under your phone's Settings.
Contact Us
If you have any questions, please feel free to contact Cearvol Customer Support via our email: support@cearvol.co or by phone +1(959)206-0088.
Save Test Result
Follow the prompts the app gives you. At the end of the test you will reach the Test Result page, After that, the app will show a pop-up dialog titled Save Settings, from there you can edit the name of the hearing test and choose “Save and Auto-setting” - this will allow your test results to be saved and have your hearing aids be configured to better match your hearing loss characteristics.
Enjoy a seamless shopping experience with our dedicated after-sales service. Reach the local team at +1(959)206-0088 for prompt assistance. Our team is ready to handle any queries or issues. Thank you for choosing Cearvol!
Choose from our line of high-quality hearing aids packed with the latest technology.
Experience the Cearvol difference today with a 100% money-back guarantee.
Enjoy a seamless shopping experience with our dedicated after-sales service. Reach the local team at +1(959)206-0088 for prompt assistance. Our team is ready to handle any queries or issues. Thank you for choosing Cearvol!
Choose from our line of high-quality hearing aids packed with the latest technology.
Experience the Cearvol difference today with a 100% money-back guarantee.
FAQs
Have a question ? We are here to help.
How are Cearvol different from other hearing aids sold over the internet?
At Cearvol, we’ve designed and built hearing aids that are easy to use, rechargeable with a natural sound quality from its completely-in-the-canal placement when worn. While there are many differences in technology and design of hearing aids available online, Cearvol’s design, attention to the user’s experience, and customer support set us apart.Cearvol hearing aids and other hearing aids sold online, as well as most models you’ll find in a doctor’s office or a hearing aid retailer, are medical devices regulated by the FDA. While the FDA has exempted most hearing aid devices from premarket approval or clearance, our hearing aids remain subject to requirements for manufacturer registration and device listing, as well as FDA regulations on standards for performance, manufacturing, labeling, and safety.Most other options sold online are PSAPs or general amplifiers that make everything louder, not clearer. PSAPs are not hearing aids and don’t have to meet the same standards.Cearvol hearing aids are digital, Bluetooth-enabled OTC hearing aids that are not only sleek and stylish but also high quality devices that provide clear sound.
Will Cearvol work for my hearing loss?
Cearvol OTC hearing aids are designed to help adults with mild-to-moderate hearing loss.Our hearing devices are designed to work well for adults who need more clarity as opposed to more volume.But if they don’t happen to work for you, that’s why we have a 45 day money back guarantee – so there’s no risk to just giving them a try.However, it's important to note that while OTC hearing aids can be a great solution for many, they may not be suitable for everyone, especially those with severe or complex hearing loss and children under the age of 18.
In which instances should you first consult a hearing healthcare professional before buying OTC hearing aids?
If you experience any of the following conditions, you should first consult with a hearing healthcare professional before buying hearing aids over the counter.Visible deformity of the ear, either present since birth or from trauma.Fluid, pus or blood coming out of the ear in the past 6 months.Pain or discomfort in the ear.History of excessive ear wax or suspicion that something is in the ear canal.Episodes of vertigo (a sensation of spinning or swaying) or severe dizziness.Sudden, quickly worsening, or fluctuating hearing loss in the past 6 months.Hearing loss or ringing (tinnitus) only in one ear or a noticeable difference in hearing between ears.
When can I expect my order?
FAST! We ship all orders within 24-48 hours of receiving them! On average our product is delivered within 5-7 business days.
How long does it take to recharge?
Takes about 2 hours to fully recharge from a flat battery, also features a turbo charging feature that adds 4 hours of use in just a 15-minute charge. The Charger Plus offers 2 full charging cycles of two hearing aids without the need for a power supply. The light dots on the charger to show power level. Plus, IPX5 waterproof and sweatproof.
How can I adjust the volume of the hearing aid?
You can adjust the hearing aid volume using the volume up and down button. But please note if you are currently streaming music via Bluetooth, you will not be able to adjust the hearing aid volume. Please ensure that you are not streaming music or disconnect the Bluetooth connection before using the up and down button to adjust the hearing aid volume.
Can I request a return if I’m not completely satisfied with the hearing aid?
At Cearvol, our utmost priority is to ensure your complete satisfaction with your Cearvol hearing aids. If for any reason you are not satisfied with your Cearvol hearing aid within 45 days of purchase,you may return it for a full refund. See our Full Returns Policy.