Shipping Policy
Thank you for choosing Cearvol. We are committed to providing you with an excellent shopping experience, and this includes our shipping policy. Please carefully review the following information:
About Shipping：
SHIPPING DESTINATION |
ESTIMATED DELIVERY |
SHIPPING UPDATES |
| United States | 5-7 days | 48 hours after purchase |
| Canada | 10-12 days | Tracking will only be live upon arrival in Canada, this usually takes 5 - 7 days after dispatch. (Our deliveries are not affected by the Canada Post labor disruptions) |
| Australia | 10-15 days | Tracking will only be live upon arrival in Australia, this usually takes 5 - 7 days after dispatch. |
| Japan | 7-10 days | 48 hours after purchase |
| Other countries | 7-14 days | Depends on the country/region, after you place your order, customer service will communicate with you to confirm based on your order. |
Shipping Methods:
For orders within the United States, we use Amazon delivery services and USPS. For other countries, we will ship via their local postal services.
Shipping Fees:
We offer free shipping for orders within the United States and Canada. For Australia and other countries, an additional shipping fee starting from $5 will apply.
Sales Tax:
Please note that the prices displayed on our website do not include Consumer Sales Tax. As sales tax varies based on different state laws within the United States, it will only be calculated at the checkout stage.
Customer Support:
Our dedicated customer support team is here to assist you with any questions or concerns you may have regarding your shipment.
If you need assistance, please feel free to contact us at support@cearvol.com, or by calling our helpline at +1(959)206-0088, Call Center opens 9am to 6pm PST, Mon-Fri.
We appreciate your understanding of our shipping policy, and we hope it contributes to an enjoyable shopping experience. If you require any further assistance, please do not hesitate to reach out to our customer support team.