Audien Hearing Aids Buying Guide 2025

Have you seen Audien hearing aids at Walmart or online and wondered if they are really worth it? You are not alone. Audien is one of the most popular OTC hearing aid brands for its low prices and simple design. In this 2025 buying guide, we will introduce where to buy Audien hearing aids safely, their prices, customer service, return process, and whether Walmart or online shopping gives you the best deal. You can also find a smarter alternative with enhanced tech and comfort. Don't miss out!

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Part 1: Where to Buy Audien Hearing Aids?

Audien hearing aids are sold as over-the-counter (OTC) devices, meaning you can buy them easily without a prescription. The best and safest place to purchase is directly from the official Audien Hearing website, where you can browse all current models, enjoy free U.S. shipping, and receive official warranty and support. Orders typically ship within 24-48 hours, arriving within 3-5 business days on average.

You can also find Audien hearing aids at Walmart, both in-store and online via the Walmart website. Some Walmart locations stock popular models such as the Atom Pro 2 and Atom One, with prices starting from around $98 per pair. The Walmart online store features a dedicated Audien Hearing section, allowing for quick delivery or local pickup options.

Beyond Walmart, Amazon is another major platform that carries Audien hearing aids, often with fast Prime shipping and verified reviews. While eBay listings may offer slightly lower prices, they often come with higher risks, for instance, refurbished or resold units that don't include manufacturer warranties. Some smaller e-commerce sites also feature Audien products, but customer support is often limited.

Part 2: Audien Hearing Aids Price – What to Expect

Audien is known for its budget-friendly OTC hearing aids. Compared with traditional medical-grade models costing thousands, their lineup keeps prices low in the hundreds.

Here's a breakdown of Audien hearing aids prices and features in 2025:

Model	Type	Price (per pair)	Key Features
Atom One	ITE (In-the-Ear)	$98	The most affordable entry-level model offering one hearing mode, 24-hour battery life, and simple amplification for mild hearing loss. Wireless, rechargeable, and nearly invisible; ideal for beginners who want comfort and simplicity.
Atom Pro 2	ITE (In-the-Ear)	$289	A step up with 4 listening modes, up to 48-hour battery life (via charging case), UV sanitation light, background noise reduction, and Comfort+ ergonomic fit. Compact and discreet for everyday wear.
Atom X	ITE (In-the-Ear)	$389	Offers 4 hearing modes, 48-hour battery with charging case, UV cleaning, advanced noise cancellation, CaseControl™ adjustments, and Bluetooth streaming for calls and media. Ideal for moderate hearing loss.
ION Pro	BTE (Behind-the-Ear)	$689	The premium model features 6 hearing modes, an A2 Max chip for precision sound, directional microphones, app control, Bluetooth connectivity, and superior noise reduction; great for users needing customization and power.

When checking Audien hearing aids Walmart listings, prices can fluctuate depending on availability or seasonal promotions. Walmart occasionally discounts models like the Atom Pro 2 or Atom One, but stock levels may vary by location and third-party sellers.

Overall, Audien hearing aids price points make them highly appealing to first-time users or budget-conscious buyers. However, while affordable, they may not match the sound precision and durability of premium OTC brands.

Part 3: Audien Hearing Aids Customer Service and Contact Info

Audien maintains a customer service team to assist with orders, troubleshooting, and replacements. Here's how to reach Audien Hearing Aids customer service.

Audien Hearing Aids Phone Number: (205) 255-1112. Customer service is available Monday through Friday, from 9 a.m. to 5 p.m. Central Time (CT).

Email: support@Audienhearing.com

Live Chat: Available via the official website during business hours.

Mailing Address: Audien Hearing, Scottsdale, AZ, USA

In addition to phone and email support, Audien also provides live chat, text assistance, and a detailed online Help Center featuring FAQs, video tutorials, and troubleshooting guides. Customer feedback on Audien's service is generally positive; users appreciate quick responses to technical issues and sound quality improvements.

Part 4: How to Return Audien Hearing Aids?

Audien offers a 45-day money-back guarantee and dedicated customer support for setup, returns, or technical issues. You can follow the steps below to get in touch with Audien Hearing Aids customer service.

Step 1: Contact Audien Customer Service

Start by reaching out to Audien's support team through phone, email, or live chat to request a Return Merchandise Authorization (RMA). This number verifies your order and activates the return process for faster approval.

Step 2: Prepare the Package

Repack your hearing aids carefully in their original packaging, including all accessories, manuals, and charging components. Devices should be unused or lightly used to qualify for a full refund without deductions.

Step 3: Ship Securely with Tracking

Use a reliable courier such as USPS, UPS, or FedEx to return your device. Ensure the package is postmarked within 45 days of receipt, and always keep the tracking number until delivery is confirmed.

Step 4: Monitor Return and Processing

Once your package is received, Audien will inspect it for completeness and condition. The refund typically processes within 5-10 business days, but delays may occur if instructions aren't followed exactly.

Step 5: If Purchased from Walmart or Amazon

If you bought your Audien hearing aids from Walmart or Amazon, it's usually faster to return them through those retailers' return systems. Follow their official procedures for instant label creation and quicker refunds.

Part 5: Should You Buy Audien Hearing Aids at Walmart or Online?

Now you might be wondering: with Walmart, the official Audien site, and other online retailers all selling these devices, which is the best place to buy Audien hearing aids?

Choosing between Walmart and online platforms depends largely on your shopping preferences. The Audien hearing aids Walmart section offers convenience and immediacy; you can buy in-store or online, see the packaging firsthand, and return easily if needed. Models like the Atom One ($98) and Atom Pro 2 ($289) are commonly stocked, which is great for quick purchases without waiting for delivery.

Buying online via Audien's official website or Amazon, however, will give you access to the full product lineup, detailed specifications, bundle discounts, and direct customer support. Prices are usually similar, though online stores may feature exclusive promotions or bundle deals. Overall, Walmart suits buyers who value convenience, while Audien's website ensures authenticity, warranty coverage, and full after-sales service.

Part 6: A Smarter Option – Cearvol OTC Hearing Aids

While Audien offers solid budget options, some models may not provide the advanced tech you need because they function more like simple amplifiers. If you are seeking the best OTC hearing aids, Cearvol is the top choice that offers smarter features like AI noise reduction and seamless connectivity. Here, the Cearvol Wave Lite stands out as an innovative OTC hearing aid for adults with mild to moderately severe hearing loss. The device combines discretion, app control, and enhanced daily listening, which is great for tech-savvy users who want powerful amplification without prescription costs.

Key features:

1. Powerful Amplification (Up to 40 dB Gain)

Designed for mild to moderately severe hearing loss, Wave Lite amplifies soft sounds like whispers and subtle background audio, making everyday listening clear and comfortable.

2. Advanced AI 2.0 Noise Reduction

It minimizes ambient noise, eliminates feedback, and enhances speech clarity in noisy environments, so conversations remain effortless even in crowded spaces.

3. Cearvol App Integration

The intuitive app uses NAL-NL2 fitting formulas to fine-tune frequency response, personalize settings, and deliver precise hearing compensation for your unique needs.

4. Bluetooth & AUX-IN Connectivity

Stream calls, music, or TV audio directly to your hearing aids with low-latency sound, combining entertainment and convenience in daily life.

5. Ergonomic, Invisible Design

Sleek in-the-ear fit with three adjustable hearing modes ensures all-day comfort, discreet wear, and effortless usability.

Since its release, Cearvol Wave Lite has garnered positive reviews for its affordability, comfort, and superior sound processing, making it one of the best OTC hearing aids in 2025!